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Community Resources for Homeowners

Welcome to your community! Whether you're new or have been here for years, we want to make it easy to find the information you need about local services, city resources, and nearby amenities.

HOA Resources

HOA Management Company: Carlyle Management Company
Property Manger: Olga Osipoff
Reach out for questions about landscaping, snow removal (Villas only), reserve areas, or general community maintenance.

 

🔗City of Twinsburg Official Website
Information about permits, trash & recycling, city council meetings, and community updates.

City Services & Amenities

Payment Options

 

       Carlyle Management Company

       PO Box 1026 Wheaton IL 60187

Shopping, Dining, Entertainment

 

Emergency Numbers

 

  • ​Police/Fire Emergency - 911

  • Twinsburg Police Department (Non-Emergency) (330) 425-1234

  • Twinsburg Fire Department (Non-Emergency) (330) 963-6256

  • Twinsburg City Hall (330) 425-7161

  • Ohio Edison (Electric)

       1-888-544-4877

  • Dominion Energy (Gas)

       1-800-362-7557

  • Republic Services (Trash & Recycling) (330) 834-1999

School & Education

Community & HOA

Q: Who manages The Reserve at Kensington and The Villas at Kensington?
A: The community is managed by a professional property management company. For questions about landscaping, snow removal (Villas only), fees, or maintenance issues, please contact the property manager. [Insert contact info]

Q: What is the Master HOA responsible for?
A: The Master HOA maintains the common reserve areas, open green spaces, and retention ponds. It also provides landscaping and snow removal services specifically for the Villas' front yards, driveways, and walkways.

Q: Is there a separate HOA for The Villas?
A: No, The Villas at Kensington is a part of the Master HOA. However, it has slightly different maintenance services compared to other parts of the community.

Home Projects & Modifications

Q: Do I need HOA approval to make changes to my home’s exterior?
A: Yes. Any exterior modification (like fences, patios, landscaping changes, etc.) must be submitted to the property manager for Board review and approval before starting work.

Q: Do I also need a city permit for exterior projects?
A: Possibly. Contact the City of Twinsburg Building Division to determine if your project requires a permit: (330) 963-6270 or Building Division Website.

Maintenance & Services

Q: Who is responsible for snow removal?
A: Twinsburg Township clears the public streets. The HOA handles snow removal in The Villas for driveways, sidewalks, and front walkways.

Q: Who handles trash and recycling?
A: Trash and recycling services are provided by Republic Services. Contact them at (330) 834-1999 or check mytwinsburg.com for schedules and guidelines.

Q: How do I report a common area issue (e.g., landscaping, fallen branches, pond drainage)?
A: Contact the property manager with a detailed description of the issue and its location.

Living in Twinsburg

Q: Where can I find community events and recreational programs?
A: Visit Twinsburg Parks & Recreation for details on upcoming events, youth programs, and senior services.

Q: What school district serves our neighborhood?
A: The community is part of the Twinsburg City School District. You can find school information at twinsburg.k12.oh.us.

Q: Where can I get a library card?
A: You can apply for a card at the Twinsburg Public Library or online at twinsburglibrary.org.

Contact

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